This section is currently under construction to support
the release of PrometheanFX Editor and SDK. Until this
is complete, please make use of the following resources
for any technical problems you may encounter:
DAM Entertainment Community Forums
The forums are a great place to do a number of different
activities including asking general questions, posting
software issues & enhancements, general industry
discussion, etc. We do require you to create an account
to post in order to minimize the amount of spam and
keep the forums focused on the information you need.
Before reporting an issue or enhancement, you are
encouraged to check the forums to see if the issue in
question has already been discussed.
This forum is checked daily (at least) by DAM Entertainment
employees so you should get a fairly rapid response
to all inquiries.
E-mail Technical Support
If you are having an issue that does not seem to
be appropriate for the forums, please e-mail us at support () damentertainment . com.
We will generally respond within 24 hours.
Call Technical Support
If you need to talk with us about technical issues
over the phone, feel free to call us at (310) 421-4330
and press 3 for support. Our support hours are 8AM to
5PM Pacific Time (GMT -08:00). If we do not pick up
right away, please leave a message and we will get back
to you as soon as possible.
We will be posting a FAQ and related information